Role: Technical Support Lead (Client Onboarding & L1/L2 Operations) Location: Vadodara (HQ) Experience: 8–12 years Reporting to: Head – Customer Success / Operations Role Objective Own end-to-end client onboarding, L1/L2 support operations, and platform stability for all live deployments. Ensure: Fast onboarding → time-to-go-live minimized High system uptime and response SLAs Strong customer confidence through structured, accountable support Key Responsibilities 1. Client Onboarding & Go-Live O…