Hands-on experience with cloud infrastructure (preferably Azure or equivalent) Knowledge of products: Microsoft 365 (MS Teams as high priority), Azure, compliance recording of voice communications (Verint and Intelligent Voice systems is a big benefit) Proficiency with automation tools and scripting (e.g. PowerShell) Experience with Unified Communication technologies and infrastructure components, including SIP trunks, SBCs, and private wires Proven work experience with minimum 3 years in simil…