Minimum 3–5 years of experience in team management (supervising 8–20 people) in customer service, call center, or BPO/SSC environment Fluent French – excellent communication with clients and team Communicative English Communicative Polish preferred but not mandatory Proven ability to lead, coach, and motivate teams Strong organizational, leadership, and problem-solving skills Experience in monitoring KPIs, improving performance, and driving team engagement About the Role We are seeking a motiva…